Warehouse Supervisor
| Job Title | Warehouse Supervisor |
|---|---|
| Location | Wolverhampton |
| Reporting To | Warehouse Operations Manager |
| Hours | Monday - Friday |
| 18:00 - 03:00 |
Main Purpose
At PJH Wolverhampton, we pride ourselves on delivering a safe, efficient and customer-focused warehouse operation. As a Warehouse Supervisor, you’ll lead and inspire a team within our fast-paced distribution environment, ensuring high performance, strong engagement and a culture of continuous improvement.
This is a hands-on leadership role where you’ll have real influence on the day-to-day success of the operation, shaping team behaviours and delivering outstanding service to our customers.
To lead, support and develop warehouse colleagues to achieve safe, efficient and accurate shift operations. You will champion high standards, drive continuous improvement and ensure your team delivers exceptional service in line with PJH operational objectives.
Key Responsibilities
Lead, coach and motivate colleagues to create a positive, high-engagement team environment.
Allocate daily workloads and deploy resources effectively to meet productivity and service targets.
Promote and embed a culture of continuous improvement across all warehouse processes.
Partner with Learning & Development to identify skills gaps and support colleague development.
Monitor and review individual performance, providing feedback, coaching and formal support where required.
Lead improvement initiatives focused on safety, quality, efficiency and customer experience.
Conduct investigations, disciplinary meetings and performance-related discussions professionally and in line with policy.
Manage attendance, sickness and return-to-work processes consistently and fairly.
Maintain exceptional housekeeping standards and ensure safe working practices across all areas.
Champion a proactive health and safety culture: “Think Safe, Work Safe, Be Safe".
Communicate business updates clearly to ensure team alignment with operational goals.
Collaborate with cross-functional teams to support end-to-end operational success.
Carry out any additional duties as required by the business.
Essential Skills & Experience
- Strong literacy and numeracy skills.
- Effective communicator with the ability to engage and influence at all levels.
- Proven ability to lead, motivate and develop teams.
- Strong organisational skills with the ability to prioritise under pressure.
- Resilient, adaptable and solutions focused.
- Experience working in a fast-paced FMCG or warehouse environment.
Desirable Skills & Experience
- RTITB-accredited licences (FLT, PPT, etc.).
- Supervisory experience within a warehouse or distribution operation.
- Experience with Warehouse Management Systems (WMS).
- Exposure to transport operations.
- NVQ Level 3 in Management or equivalent.
- Lean Six Sigma knowledge or experience.